Privacy Policy

Where to Live Guides prides itself on providing a safe and secure online environment for ordering and purchasing our products. Our content contains information on local property markets, gathered from publicly available sources such as the Real Estate Industry bodies for each state and the Australian Bureau of Statistics.

All orders placed online are covered by SSL security technology to protect your details. Your payment details, including credit card information, are entered directly into the transacting bank's secure online credit card payment system. This way, details are passed through as few parties as possible. As such, usable credit card details are not stored at Where to Live Guides.

Details which do not relate to payment that are collected by Where to Live Guides as part of the order process are only used for internal purposes and not released to third parties without the express permission of the provider.

Collection

Where to Live Guides will only collect personal information:

  1. Necessary for its function or activities;
  2. Fairly, lawfully and not in an unreasonably intrusive way;
  3. Wherever reasonable and practicable, directly from the relevant individual;
  4. If reasonable steps are taken to notify the individual of;
    • the identity of the organisation, and how to contact it;
    • the fact that the individual may gain access to the information collected;
    • the purposes for which the information is collected;
    • the organisation, or the types of organisations, to which Where to Live Guides usually discloses the information;
    • any law that requires the information to be collected; and
    • the main consequences for the individual if the information is not provided.

Use and disclosure

Where to Live Guides will only use or disclose personal information;

  1. in ways that the individual would expect;
  2. in ways that the individual has consented to;
  3. for direct marketing where:
    • the information is not sensitive (for example, information about political beliefs, sexual preferences and health information);
    • it is impractical to seek the individual's consent beforehand;
    • no charge will be made for a request not to receive direct marketing communications;
    • the individual has not made such a request;
    • the organisation gives the individual the express opportunity not to receive direct marketing communications; and
  4. in ways that are required by the public interest (for example, law enforcement and public health and safety).

Data quality

Where to Live Guides will take reasonable steps to ensure the personal information it collects, uses or discloses is accurate, complete and up to date.

Data security

Where to Live Guides will take reasonable steps to:

  1. ensure the personal information it holds is kept secure and protected from misuse, and unauthorised access, modification or disclosure; and
  2. destroy, or permanently de-identify, personal information which is no longer required.

Openness

Where to Live Guides will make this Policy available upon request.

Access and correction

Where to Live Guides will, subject to certain restrictions, provide individuals with access to personal information about them upon request, and take reasonable steps to correct that information if it is shown that it is inaccurate, incomplete, or out of date.

Identifiers

Where to Live Guides will not use, or disclose identifiers that Government agencies have assigned to individuals, such as tax file numbers, except in limited circumstances.

Anonymity

Where to Live Guides will, wherever it is lawful and practicable, give individuals the option of not identifying themselves.

Transborder dataflow

Where to Live Guides will only transfer personal information to a recipient in a foreign country, if;

  1. the recipient is subject to a law, binding scheme or contract substantially similar to the Australian National Privacy Principles;
  2. the individual has consented to the transfer;
  3. the transfer is necessary for the performance of a contract between the individual and the organisation
  4. the transfer is necessary for the conclusion, or performance, of a contract in the interest of the individual;
  5. the transfer is for the benefit of the individual, whose consent is impracticable to obtain, but likely to be given; or
  6. the organisation has take reasonable steps to ensure that the information transferred will not be used inconsistently with the Australian National Privacy Principles.

If you have any questions about our privacy policy, please contact us via email: info@where2live.info

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